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About Us

Are you ready for your next unforgettable adventure? Grab your passport and suncream – we are going to Tenerife!

who are we?: we are Tenerife… we live and breathe the island and all it has to offer. We know every nook and cranny of the island and we want to bring it to our customers. A group of believers in the beauty of Tenerife who want to bring this beauty to the world. We understand that life is short and we need to live it to the fullest, experiencing everything at least once. And our little group wants to inspire you to do the same, starting with Tenerife.

mission: To bring an unforgettable experience to our customers though the endless possibilities the island has to offer and to make their holidays unforgettable

vision: To become one of the leading tour selling companies in Tenerife and provide tourists with the best activities during their vacation on the island.

Core values: Core values shape us and our company and we want to share them with you

Honesty – we strive to be honest with our customers

Trust – we put the trust in our colleagues

Freedom – we believe that vacation is a way to run from your everyday routine and to feel free and leave your troubles behind.

Fun – fun is the best fuel for any experience and we want to bring fun and joy to our customers during their vacation

Team spirit – we are a group of people, simple people who believe that vacation has to be unforgettable. We are a team who trusts each other, helps each other and inspires each other every day to do more and achieve the goals that we set for ourselves together.


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Last Updated: 26/11/2023 Welcome to Tourzan, your trusted partner in creating unforgettable experiences in the Canary Islands. At Tourzan, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, mobile application, or engage with our services. 1. Information We Collect: a. Personal Information:
    • When you make a booking, we collect information such as your name, contact details, and payment information.
    • If you create an account, we store your login credentials and preferences.
b. Booking Details:
    • We gather information about your tour preferences, excursion choices, and any special requests you may have.
c. Device and Usage Information:
    • We collect data about the device you use to access our services, including IP address, browser type, and operating system.
d. Communication Data:
    • If you contact us, we may keep a record of that communication to provide better assistance.
2. How We Use Your Information: a. Booking and Transactional Purposes:
    • We use your information to process bookings, send confirmation details, and facilitate the excursions you have chosen.
b. Account Management:
    • Your account information is used for authentication, personalization, and to provide you with a more tailored experience.
c. Customer Support:
    • We use your information to respond to your inquiries, address concerns, and provide support.
d. Marketing and Promotions:
    • With your consent, we may use your information to send you promotional materials, newsletters, or special offers.
e. Analytics and Improvements:
    • We analyze data to enhance our services, website functionality, and overall customer experience.
3. How We Share Your Information: a. Service Providers:
    • We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or excursion operators.
b. Legal Compliance:
    • We may disclose your information to comply with legal obligations, protect our rights, and address security or fraud concerns.
4. Your Choices and Rights: a. Account Control:
    • You can review and update your account information at any time by logging into your Tourzan account.
b. Communication Preferences:
    • You have the option to opt out of promotional communications. However, transactional communications related to bookings will still be sent.
c. Access and Rectification:
    • You have the right to access the personal information we hold about you and correct any inaccuracies.
5. Security Measures: We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. 6. Changes to this Privacy Policy: Tourzan reserves the right to update this Privacy Policy periodically. Any changes will be reflected on our website, and we encourage you to review the policy regularly. 7. Contact Us: If you have any questions, concerns, or requests regarding your privacy, please contact our Privacy Officer at [[email protected]]. Thank you for choosing Tourzan. We look forward to providing you with incredible experiences in the Canary Islands. Tourzan Management Team
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